Reference

How shuvowin Handles Your Personal Information

Your account data stays with us — not shared, not sold. This policy covers what we collect when you register, deposit via bKash, Nagad, or Rocket, and use the platform, and it tells you exactly how to access or remove that data.

Account data protectedbKash, Nagad, Rocket payment recordsRight to access your dataRight to request deletionJurisdiction-dependent access
shuvowin How shuvowin Handles Your Personal Information
DATA SECURITY PRACTICES

How We Protect and Manage Your Information

Encrypted Storage

Account data is stored with SSL encryption in transit and at rest. Payment references from bKash, Nagad, and Rocket are stored separately from login credentials to limit exposure.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage or clear these through your browser at any time without losing your account.

Retention and Deletion

We keep your data while your account is open and for a period after closure as required by applicable law. Submit a deletion request via support and we will confirm what can be removed and when.

Access Requests

You have the right to ask what data we hold about you. Contact support with your registered account details and we will provide a summary, usually within a few business days.

PRIVACY CONTACT

Reach Us About Your Data

Email Support Send data access or deletion requests to our support address. We aim to respond within a few business days and will confirm receipt of your request.
Live Chat Open the chat window from your account dashboard. Our support team can walk you through data queries, account history, and how to submit a formal request.
Account Dashboard Log in and go to account settings to review the personal details we hold, update your contact information, or download a summary of your transaction history.

Common Questions About Your Privacy

We collect your name, contact details, and payment method at registration. If you deposit via bKash, Nagad, or Rocket, we also record the transaction reference to reconcile your account wallet.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete transactions, and with service providers bound by confidentiality obligations.

Log in and visit account settings, or contact support directly. We will provide a summary of the personal information we hold, usually within a few business days of your request.

Yes. Submit a deletion request through support with your registered account details. We will confirm what can be removed and what must be retained under applicable law before proceeding.

We retain account and transaction records for a period after closure as required by applicable law. Once that period passes, data is deleted or anonymised in line with this policy.

Access and eligibility depend on your local law and the eligible regions we serve. If you are accessing from Bangladesh, please review local regulations to confirm whether this platform is available to you.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.